Case Studies
Delivering Enterprise-Grade Solutions That Drive Measurable Impact
Our portfolio showcases mission-critical applications serving thousands of users across research institutions, healthcare providers, and global enterprises. Each engagement demonstrates our commitment to technical excellence, cost optimisation, and sustainable architecture.
CSIRO: Scientific Modelling Platform with Offline-First Architecture
The Challenge
Australia's premier research agency, CSIRO, required a sophisticated modelling platform capable of constructing and analysing complex directed graphs for scientific research. The solution demanded full offline capability to support field researchers in remote locations, while enabling computationally intensive analysis in Python, R, and other scientific languages.
Our Solution
We engineered a comprehensive local-first platform featuring:
- Custom Graph Editor - Intuitive visual interface built on vis.js for constructing complex mathematical models
- Multi-Language Computation Engine - Extensible API supporting scientific analysis across Python, R, and arbitrary programming environments
- Resilient State Architecture - Redux-powered persistence layer with full undo/redo history and offline synchronisation
- Progressive Web Application - Seamless transition between online and offline modes with automatic data reconciliation
Technology Stack
React, Node.js, Material Design (MUI), AWS Lambda, Python, R, API Gateway, Amplify, MathJax, IndexedDB, Flask, SymPy, Pandas, NumPy
Impact
- Production Platform - Live at digraphbuilder.com, serving the international scientific community
- True Offline Capability - Installable PWA enabling research in connectivity-challenged environments
- Extensible Architecture - Plugin-based analysis system supporting any computational language
- Global Adoption - Active user base of researchers across multiple continents
Custom CRM Platform: Replacing Legacy Systems at 90% Cost Reduction
The Challenge
A mid-sized enterprise with 500 users (employees, clients, suppliers) needed a CRM solution tailored to their complex operational needs. Off-the-shelf options like Dynamics 365 were inadequate for their unique multi-stakeholder workflows, requirements for both client and supplier-facing portals, and the need for highly customized user experiences and faster performance.
Our Solution
We delivered a fully custom enterprise platform comprising:
- Secure Core API - Robust backend with Cognito authentication and fine-grained AppSync authorization
- Employee Operations Hub - Comprehensive dashboard for internal workflow management
- Stakeholder Portals - Dedicated interfaces for clients and suppliers with appropriate access controls
- Integrated Communications - AWS SNS-powered notifications for SMS and email automation
Technology Stack
Vue.js, Node.js, AWS (S3, CloudFront, Lambda, Amplify, AppSync, DynamoDB, Cognito, SNS)
Impact
- 90% Cost Reduction - Annual operational costs reduced from $220,000 to under $15,000
- 50% Development Savings - Total build cost half that of competing enterprise configuration quotes
- Unlimited Scalability - No per-seat licensing; client can onboard unlimited users
- Enterprise Reliability - 99.9% uptime since launch, supporting daily operations across 500+ stakeholders
Optical E-Commerce: Custom Prescription Lens Checkout with Medical Data Security
The Challenge
An established sunglasses retailer sought to expand into prescription optical lenses - requiring sophisticated product configuration, medical data handling, and seamless supplier integration. The solution needed to support dynamic multi-step ordering with conditional logic, while remaining fully manageable through their existing Prismic CMS.
Our Solution
We engineered a comprehensive prescription ordering system featuring:
- Intelligent Multi-Step Wizard - Client-side form engine with dynamic validation and conditional branching based on prescription requirements
- Robust State Management - Redux-powered architecture ensuring data persistence across complex user journeys
- Supplier Integration - Direct PeopleVox connectivity for automated order fulfilment and inventory management
- Medical-Grade Security - AWS KMS encryption safeguarding sensitive prescription and health data
- Seamless UX - Drag-and-drop prescription upload with real-time validation
- Zero Disruption Deployment - Full integration into existing admin dashboard without impacting standard order flow
Technology Stack
React, Redux, Node.js, BigCommerce, Vercel, Prismic, Next.js, AWS (KMS, S3, CloudFront)
Impact
- New Revenue Stream - Enabled expansion into prescription optical market without platform migration
- Content Flexibility - Marketing team maintains full control via headless CMS
- Production Stability - System operational on client's live storefront
- Compliance Ready - Medical data encryption meeting industry security standards
Multi-Tenant E-Commerce Architecture: Platform Modernisation
The Challenge
An established e-commerce operation needed to transform a monolithic codebase into a scalable multi-tenant platform capable of powering multiple distinct storefronts. The engagement also required establishing modern development practices and governance.
Our Solution
We executed a comprehensive platform modernisation:
- Feature Flag System - Configurable components enabling per-tenant customisation without code duplication
- Version Control Strategy - Git-based workflow optimised for multi-instance management
- Configuration Management - Environment-specific settings with secure secrets handling
- Development Standards - Linting rules, code review processes, and comprehensive documentation
Technology Stack
React, Node.js, BigCommerce, Vercel, Prismic, Next.js
Impact
- Reduced Technical Debt - Modernized practices enabling sustainable long-term development
- Infrastructure Efficiency - Single codebase powering multiple revenue-generating storefronts
- Accelerated Feature Rollout - New enhancements and fixes instantly deployed across all tenants
- Operational Consistency - Standardized processes and tooling increase reliability and maintainability
High-Volume Media Processing: Automated Image Optimisation Pipeline
The Challenge
Our client required processing tens of thousands of images-resizing, format conversion, and optimisation-in a manner that would integrate seamlessly with their e-commerce platform.
Our Solution
We engineered an enterprise-grade media processing pipeline:
- Serverless Processing Engine - Lambda-based image transformation with automatic scaling
- E-Commerce Integration - Direct synchronisation with BigCommerce via their official API
- Intelligent Queue Management - SQS-based load balancing to prevent system overload
- Comprehensive Monitoring - Real-time progress tracking with exception handling and alerting
Technology Stack
Node.js, AWS (Lambda, SQS), BigCommerce API
Impact
- Massive Scale Automation - 50,000+ product images processed without manual intervention
- Quality Assurance - Consistent sizing and formatting across entire product catalog
- Operational Efficiency - Eliminated weeks of manual work with a reliable, repeatable process
- Exception Handling - Automated detection and reporting of edge cases for manual review
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Every engagement begins with understanding your unique challenges and objectives. We bring deep technical expertise and a proven track record of delivering solutions that exceed expectations.