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Custom E-commerce

Building a custom e-commerce solution means developing the shopping experience from scratch rather than using platforms like Shopify, BigCommerce, or Magento.

When to Build Custom

Custom e-commerce makes sense when:

  • Unique business model: Subscription, marketplace, or hybrid models
  • Complex integrations: Deep ERP, PIM, or legacy system connections
  • Unusual product types: Configurable products, services, or digital goods
  • Performance requirements: Need for extreme optimisation
  • Competitive advantage: Shopping experience is a core differentiator

Architecture Options

Monolithic

Traditional full-stack application handling everything:

  • Simpler deployment
  • Shared codebase
  • Suitable for smaller scale

Microservices

Separate services for cart, checkout, inventory, etc.:

  • Independent scaling
  • Technology flexibility
  • Higher operational complexity

Headless with Commerce APIs

Custom frontend with third-party commerce backend:

  • Best of both worlds
  • Faster time to market
  • Still maintain frontend control

Key Components to Build

ComponentComplexityConsiderations
Product catalogMediumCategories, variants, attributes
Shopping cartMediumGuest carts, persistence, calculations
CheckoutHighPayment integration, fraud prevention
Order managementHighFulfillment, returns, refunds
User accountsMediumAuth, order history, wishlists
InventoryHighReal-time stock, multi-warehouse
PaymentsHighPCI compliance, multiple providers

What We Like

  • Complete control: Build exactly what you need
  • No platform limitations: No workarounds for missing features
  • No transaction fees: Own your margins
  • Scalability: Architect for your specific needs

What We Don't Like

  • Development time: Months vs weeks with a platform
  • Ongoing maintenance: You own security, updates, and bugs
  • Cost: Significantly higher upfront investment
  • PCI compliance: Payment handling adds complexity

Our Recommendation

Before building custom, consider:

  1. Can a platform meet 80% of requirements?
  2. Is the custom 20% truly a differentiator?
  3. Do you have ongoing budget for maintenance?
  4. Is your team equipped for e-commerce security?

Often, a headless approach using BigCommerce or Shopify as a backend with a custom frontend provides the best balance.